What personal information we collect
When you make a purchase from our online store or via telephone orders we will collect certain data to enable us to process your order. This will include your name, address, contact information, delivery address and email address.
Only with your consent will we add your email address to our email marketing list. You may receive the occasional update on our events, new products and offers directly from our organisation as we will not share your data with any third party marketing companies.
All of our online payments are processed through PayPal and no customer payment information is stored with us. Telephone orders paid via card methods will be entered directly via the merchant’s terminals (we do not store these details and will be required each time a purchase is made) resulting in merchant card receipts which will be stored to meet our business and legal obligations, then securely disposed after this period.
When you provide us with your data in order to make an enquiry, purchase, confirm delivery or return goods, you accept that you have consented to us collecting it solely for that reason. We will always ask separately for your consent to use your details for contacting you about any offers, events or new products.
Withdrawing that consent
You have the right to withdraw your consent at any time. To withdraw your consent, please email email@example.com or send us a letter to Eezi-Slice Unit C2, Aberaman Business Park, Aberdare CF44 6DA. Once we have received your notification withdrawing your consent, we will no longer process your data for the purpose or purposes you originally agreed, unless we have another legitimate basis for doing so.
Our online store
Our store is hosted by WP Engine, who provides us with the online platform from which to trade through. Your data is stored through WP Engines data storage systems. It is accountable for the personal data it receives under the Privacy Shield. More information please visit https://www.privacyshield.gov/list.
We offer you payment options online via PayPal and this company processes your data on our behalf. Further information on the measures they take to protect data can be found at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
We offer card payment options via telephone sales. All transactions are processed through a secure Worldpay terminal. Details are provided are entered directly into this terminal and Worldpay processes your card data. Further information on the measures they take to protect data can be found at https://www.worldpay.com/uk/comprehensive-privacy-policy.
We will take all reasonable precautions to protect your personal information. We are committed to ensuring your information is secure, training our staff to understand and comply with our company policies and procedures to safeguard your data whilst in our possession.
We use Google Analytics to provide anonymous statistics about visitors to our site, such as which of our pages were viewed during the visit. The information we receive from Google analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to help make improvements to our website.
Click here(https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage) to read the Google Analytics privacy document for more details.
How to contact us
We hope that we can resolve any query or concern you may raise about the way we use your personal information.
If you wish to contact us, please send an email to firstname.lastname@example.org or send us a letter to Eezi-Slice Unit C2, Aberaman Business Park, Aberdare CF44 6DA or call us on 01685 887196
The General data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone 0303 123 1113
This Privacy Notice was published on last updated on 18/05/2018. We may change this Privacy Notice from time to time. You should check this policy occasionally to ensure you are aware of the most recent version.